The Very Best customer service and response! Product is Perfect and installed professionally and quickly!
I called looking for a single shutter that wasn't installed during our initial shutter order (with another company that is now out of business...wish I had known about Desert Hills then). Ed was willing to take on the small job when others would have declined. Even with such a small job, the customer service was AMAZING, prompt call backs, meeting times scheduled promptly and kept, follow up calls, etc. Not only that, the shutter matches the rest of the house perfectly and is of better quality!
I've already highly recommended Desert Hills to a friend at work with absolutely nothing but positive comments!
Call Ed & company today with confidence!!
We are very happy with the craftsmanship and look of the security door we purchased. It looks better than we expected.
The owner, Ed, was friendly and very responsive to questions and concerns both before and after the installation. The security screendoor is attractive, well built and the installer was terrific. He called on the installation day to say that he would be there soon, but was unhappy with the coating on one spot on the door and was having them recoat it. This surprised and pleased me as it's not something you would normally expect from an installer. In addition, he did a great job on the install. I would definitely recommend them and will use them again in the future if the need arises.
My husband and I were looking to get security doors installed and we initially went to Home Depot and Lowe's to check out the offerings. They looked fine, but after we scheduled them to come for a measurement I started to worry that the end result might not be so great. I ended up finding Ed here on Yelp and now that our doors are all installed and the job is done, I am SO GLAD I did. Our doors look truly incredible (photos don't do them justice- plus, there's TONS of options; way more than at the big box stores) and the customer service could not have been any better. Right away, Ed was able to give me some estimates over the phone and he was so, so kind and helpful even though I wasn't exactly sure what we wanted. Thank you, thank you, thank you. Highly recommend this company!
Desert Hills Window Coverings has to be THE best place in the valley to get your blinds and shutters. Ed was amazing to work with and let us know what all the options were, what's popular, what would look good after we asked for his opinion, how it would be installed and he was very accurate on delivery and install times. Alex and Pat both did an awesome job on installing all the blinds and shutters. They were very quick, friendly and knowledgeable. You can't go wrong if you use them for your house! I will use them again for my security door project next.
AMAZING customer service!! I've used Desert Hills for the past 14 years at 4 different homes for all my window shades and security doors. I had window tint/film installed last week and it has already helped cool the house down tremendously! My friends and family have used Desert Hills as well, and all were very pleased with the workmanship, quality, and service. Ed, the owner is all about customer service and quality. Support this GREAT locally owned business! There is no need to look anywhere else for Shades, Blinds, tint/film or Window treatments.
Fountain Hills, AZ
Ed was wonderful. He came to give us an estimate on the shutters and his installer was back later that day to measure and get them ordered. They were installed today and are beautiful. Customer service is a priority and it shows. Next time we need another window treatment we'll be sure to call Desert Hills.
Called and spoke with Ed, he came out and explained all my options, gave us a quote that was a little higher than other companies. But I felt confident going with the company because of Ed. The security door installer was courteous, knowledgable, and did a stellar job. The door looks great and works perfectly, I have already recommended them to other people!
We bought a new house without any window coverings and found Ed through Yelp. He's friendly, prompt, responsive, and professional. He helped me figure out what we needed, problem solved a tough spot, and got our whole house set up with quality blinds for a fair price. His installer (Alex) was also great - on time, very good at his job, and done in no time at all.
I'll definitely use them again and highly recommend them.
We just moved in so we wanted blinds now & sunscreens yesterday. Yelp introduced us to DHWC and we now have beautiful blinds and efficient sunscreens.
It's always nice to work with a business owner who doesn't come across as a salesman. Ed is a thoughtful, refreshing problem solver. He's easy to reach, patient and communicates clearly. The installers arrived as planned and were gone in an instant. We felt very well taken care of throughout.
Who knew there were 90% sunscreens available? The samples were abundant and nice, but the screens and blinds exceeded our expectations. We trust and confidently recommend DHWC!
Desert Hills Custom Made Sunscreens, LLC 3120 W. Carefree Highway Suite 1 #738 Phoenix, AZ 85086